THE COLLECTION / 13 COURSES A little curiosity.A practical next step. Find a focused course for the skill you want to build. Written lessons, worked examples, and exercises you can complete at your own pace.
Explore a topic All topics 13 AI basics 2 Writing & content 3 Automation 3 Data & knowledge 2 Research 1 Evaluation 2
Showing 10–13 of 13 courses Written lessons · One-time purchase KIMBOJERSEY FIELDNOTES 10 FROM DISCUSSION TO A RECORD YOUR NOTES Decisions + owners
BEFORE YOU SHARE Confirm the record. MAKE THE NEXT STEP CLEAR Beginner 4 lessons · ~1h 6m
Turn meeting records into evidence-backed decisions, accepted actions, and review-ready minutes without inventing owners or deadlines.
KIMBOJERSEY FIELDNOTES 11 01 Customer request
Is the policy
YES CHECK
Draft a reply Review the case
HELP WITH CONSISTENCY Beginner 5 lessons · ~1h 25m
Design a support workflow with evidence-based routing, current policy checks, specialist handoffs, and explicit case-state transitions.
KIMBOJERSEY FIELDNOTES 12 01 Map the trigger
Does the input
PASS EXCEPTION
Plan the action Assign an owner
DESIGN BEFORE YOU CONNECT Beginner 5 lessons · ~1h 38m
Specify a no-code workflow with clear fields, ordered rules, duplicate handling, approvals, and a tested builder handoff.
KIMBOJERSEY FIELDNOTES 13 KNOW WHAT GOOD LOOKS LIKE Beginner to intermediate 6 lessons · ~2h 5m
Evaluate supplied AI-workflow proposals using reference labels, anchored rubrics, precision and recall, human review, and regression checks.
A course you can come back to. Each purchase includes the online lessons while the service operates, plus a downloadable course and workbook you can retain. Tool subscriptions, live tutoring, and certification are not included.